The first issue with the touchpad is that with about 1 in 50 left clicks, the cursor will jump right before the click registers, clicking the wrong link or line of text. I have installed all Windows 10 updates as well as all driver updates from HP Support Assistant, HP’s website, and the hardware companies’ websites. I am now having issues with the Synaptics Touchpad driver and Realtek DTS Audio driver under Windows 10 on my replacement 13-4101dx, serial number XXXXXXXXXX. XXXXXXXXXX) after both the motherboard and hinge sensor were found to be faulty. at HP AMS TCO Escalations Team to replace my faulty Spectre x360 13-4003dx (Case No. Selecting Voice and turning all the sliders down seems to be relatively close to non-Enhanced audio, although the mids are suppressed. The driver also seems to remember which of the 3 Enhancement modes were enabled (Voice, Music, 3D Movie). ![]() The Space setting seems to clip the easiest with the Center setting also creating clipping. The only solution available to me now, that requires no human intervention on boot, will be to modify slconfig.xml so that audio sounds the same with and without the Enhancements.īTW, it looks like there's still a bit of clipping with the February driver on default settings. It will be another year of college, at the least, before I know enough to fix the driver by imitating the DTS control panel and sending the "disable enhancements" signal. When you open the DTS control panel, the panel actually reads the setting, but won't apply it unless you recheck the box, which I assume is when the control panel actually notifies the driver/service to enable or disable the enhancements. However, the driver/service ignores this setting (wherever it may be) on boot and just reads slconfig.xml to see how the presets should be configured. I believe the enable/disable switch is in the registry. No, the XML file is not modified when enabling and disabling the Enhancements. XML file read-only to prevent re-enabling? As for an Enhancements fix, I guess I'll keep playing with the slconfig.xml wrote: To avoid this, download the Windows 10 update hide tool, uninstall the Realtek I2S driver from Programs and Features, install the February Realtek driver, reboot, and then run the hide tool to hide the Realtek hardware driver update. Windows 10 will try to automatically update the driver back to the crackly one. ![]() Įdit 2: The Enhancements still reenable themselves on reboot with the old driver, but at least the crackling is gone. The drivers works fine on Windows 10 and now the crackling is gone! I need to do further tests to see if disabling the enhancements sticks, or if the checkbox lies like it does with the Windows 10 drivers from July.Įdit: If HP takes the driver down, I have hosted a copy at my website. I searched for the 4003dx, went to Windows 8.1 drivers, and installed the Realtek Audio driver from February. I can't believe I didn't consider this, but it works great. I never finished doctoring the XML files, but I found another fix. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs. ![]() Notebook Hardware and Upgrade Questions.
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